Professional in Human Resources ® (PHR ®) Exam Prep

Course outline

1. 1

   Lesson 1: Strategic HR Management and Organizational Leadership

   • In this unit students will learn strategic human resource management skills that include establishing HR policies and procedures, learning HR roles and competencies, and how to incorporate a financial budget. Students will also learn organizational strategies beginning with the organization’s mission and business plan and learning why an organization’s structure, system, culture, and processes must support its strategy. Finally, students will evaluate the stages of global HR management and its’ effectiveness on an organization’s technology, methods of budgets, metrics, and audits.
2. 2

   Lesson 2: HR Planning, Recruitment, and Selection

   • This unit discusses all aspects of employment discrimination including civil rights acts, equal employment opportunities, affirmative action, age and disability discrimination, and hiring non-citizens. Through human resource planning students will learn a strategic planning model, the alignment between business and human resource planning, and forecasting and implementing employment needs and plans. Students will gain knowledge of job analysis and competency modeling, learn how to create effective job descriptions, and methods of job analysis. Finally, students will learn effective ways of recruitment beginning with the interviewing process and following through to negotiating job offers and employee agreements.
3. 3

   Lesson 3: Employee Development and Performance Management

   • Throughout this unit students will learn the principles of training, development techniques, training delivery and effectiveness, and management as it relates to talent, performance and change. Students will also learn the ADDIE model of training, the principles of andragogy, and five building blocks for creating a learning organization. Students will be able to explain organizational interventions and how training and development functions interact with other human resource functions. Finally, this unit will compare and contrast various on and off-the-job training methods and how they can be used for classic conditioning, operant conditioning, and social cognitive theory.
4. 4

   Lesson 4: Compensation and Benefits

   • This unit discusses the relationship between compensation and other human resources functions (i.e., staffing, performance evaluation, training and development, and employee relations). Students will learn effective compensation methods and the procedures for establishing pay grades. This unit will also explain the incentive compensation system and how to incorporate profit sharing, gainsharing, and ESOPs. Students will gain a clear understanding of the economic factors affecting compensation including inflation, interest rates, demographic trends, and pay competition.
5. 5

   Lesson 5: Employee and Labor Relations

   • Within this unit students will learn employee relations, engagement, and involvement strategies. Students will describe the employee life cycle, learn ways to measure job satisfaction with the characteristics model, and steps for creating and carrying out a diversity and inclusion initiative. This unit will discuss several labor relations and management acts, as well as union representation of employees. Finally, students will be able to recognize unfair labor practices and use negotiation and bargaining strategies.
6. 6

   Lesson 6: Risk Management - Safety, Health, and Security

   • This lesson covers essential workplace safety, health, and security measures, from OSHA compliance and risk management to employee wellness and crisis planning. We'll explore best practices for creating a safe and healthy environment, including programs for stress management and chemical dependency. Finally, the lesson addresses security protocols, data protection, and emergency preparedness to ensure a secure workplace.

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