What you will learn
- Describe the role of a business consultant.
- Explain ethical consulting.
- Identify basic and detailed steps in preparation for working with a client.
- Describe methods for establishing credibility.
- Identify best practices in managing client meetings.
- Identify practices to avoid when setting up a consulting business.
- Identify best practices in client interactions.
- Explain how to overcome client-related obstacles.
- Explain how deductive and inductive reasoning are essential in advising clients.
Course outline
- 1
Lesson 1: Preparing to be a Consultant
- In this lesson, we will explore an overview of consulting, including qualifications for being a consultant and reviewing ethics in consulting. We will also review the preparation steps necessary to start consulting.
- 2
Lesson 2: Establishing Credibility and Managing Meetings
- In this lesson, we will look at the first steps after getting a consulting job. Introductions and establishing credibility will be covered. We will also review best practices in client meetings including setting objectives, the composition of the consulting team, and structuring the meeting.
- 3
Lesson 3: Proposing and Delivering a Consulting Service
- In this lesson, we will learn how to propose and deliver a consulting service. Topics include selecting content for a written proposal, optimizing the client experience, and consulting methodologies. Practices to avoid will also be covered.
- 4
Lesson 4: Client Interactions
- In this lesson, we will discuss client interactions and the skill of advising. We will learn the importance of adaptability, how to deal with potential obstacles, and methods for advising others.
Materials
All necessary course materials are included.
System requirements
Minimum technical expectations for the online learning environment. Your IT team can use this as a checklist.
Internet connectivity
Cable, Fiber, DSL, or LEO Satellite (i.e. Starlink) internet with speeds of at least 10mb/sec download and 5mb/sec upload are recommended for the best experience.
While cellular hotspots may allow access to our courses, users may experience connectivity issues by trying to access our learning management system. This is due to the potential high download and upload latency of cellular connections. Therefore, it is not recommended that students use a cellular hotspot as their primary way of accessing their courses.
Hardware
- CPU: 1 GHz or higher
- RAM: 4 GB or higher
- Resolution: 1280 x 720 or higher. 1920x1080 resolution is recommended for the best experience.
Speakers / Headphones Microphone for Webinar or Live Online sessions.
Operating system
Windows 7 or higher. Mac OSX 10 or higher. Latest Chrome OS Latest Linux Distributions.
While we understand that our courses can be viewed on Android and iPhone devices, we do not recommend the use of these devices for our courses. The size of these devices do not provide a good learning environment for students taking online or live online based courses.
Web browser
Latest Google Chrome is recommended for the best experience. Latest Mozilla FireFox Latest Microsoft Edge Latest Apple Safari.
Recommended software
Office suite software (Microsoft Office, OpenOffice, or LibreOffice) PDF reader program (Adobe Reader, FoxIt) Courses may require other software that is described in the above course outline.
Additional details
"I took this course to explore new opportunities and work toward starting my own business. With support from a job coach and a strong desire to reinvent myself, ProTrain made it manageable as long as you stay focused and use your time wisely. It’s never too late to build a life you love."
Ifetayo Smothers
Ready for a team proposal?